Notes taken at this month's Cogniti Connect. (the second session)
Notes and video of the first session found HERE - 'when a tool meets a community'
This month's topic is 'what makes students engage with an AI agent or not?' aka 'built it and they will come!' The session is facilitated by Olga Kozar.
A survey on the webinar indicated the majority of attendees have poor Agent usage rates.
Three case studies are presented:
- the 10% to 60% engagement shift Cogniti in chemistry: student engagement across different implementations. Presented by Dr. Pierre Naeyaert from the University of Sydney. Students access the Cogniti agent Canvas LMS. Pierre does not have physical access to the students! Agent available since August 2024 with 3,5000 students enrolled. By the start of the year, only 180 students have accessed. From start of this year, Pierre worked towards increasing engagement. A report helper agent was developed for 71 students have to access this before they can submit the report. 11 students engaged. Another agent developed in semester 1 2026 for 140 students. Agent focused on practicing their viva. 50 students used this agent. An embedded video to provide support for how to use the agent may have been useful in bringing students in.
First year survey on AI indicate students use AI 2/5 and 3/5 responded that they did not. Chem1 Cogniti agent was rolled out to 1900 students. 1280 students used. Again a video was used to show students how to use the agent.
Q&A followed. Ideas on providing information to students to encourage using agents shared (posters, naming the agent with a friendly name, 'how to use' video)
- Design dilemma: How to 'use it to leverage it' with Robert Annabel from University of Sydney on 'to and through the door: the question generator in ECON6021'. This writes practice questions and is available to 143 Masters students from the first week of the course. Access through Canvas and information also on the course outline. Students reminded about the agent during lectures.
24 days (7 weeks) there were 41 conversations, 88 messages. Postulated that students had high workload and concerns on the reliability of the agent. A conversation starter could be useful to get them going. Worked through several system prompt redesigns including - agent to ask for missing topic. Allow one question at a time. Solution to be provided after an attempt.
In week 12 tutorial taken to do a live demo of the tool. Information on the pedagogical purpose of the agent. Class discussion was useful. Students provided feedback. This session helped increase conversations to 109 and messages to 833.
Discussion on how much reminder and time need to put into encouraging students to use the agent. Comments in the chat revolved around how students 'want the answer' and not willing to engage with 'Socratic' style conversations.
Dr. Carrie Falling from University of Otago shared that first impressions are important. Short time window to obtain their attention and to see the advantages for using the agent. Agent performance has to align with the learning outcome, be easy to use and concise feedback (not long screes of text). Well-designed agents are therefore important to ensure that the user experience is encouraging further use.
- Cogniti sand boxes: 'Sandboxes for critical AI literacy and graduate attributes' with Dr. Carmen Vallis from the University of Sydney. The course Business consulting practicum simulates a project, with industry input. AI changes what 'professional' and 'authentic' mean. The AI agent is an 'AI consultant'.
Cogniti sandbox used to have students create their own agents (with speech and avatars). A safe space to experiment, with secure data and Canvas access. Students could select their own AI models For teachers, a sandbox is easy to set up and they can see agents and conversations in one place. Teachers can share editing.
A 2 hour workshop helped students write a professional profile, choose the info to share (or withhold), built an agent and add to their profile. The then tested their agent (and their values) against real scenarios. Then debriefed in groups on personal, professional and ethical implications.
Small cohort of 24 students. There were 104 conversations across 1 workshop and 2 sessions. Students needed more time and some did not create one. It was messy but the students were engaged. 6 students returned, unprompted to use the AI more. Language shifted between informal to formal. Reflected that next time, they would create a future consultant persona instead of students' professional profile. The sandbox needs to be simplified to have less strict prompt control, use new in-build features and provide more time for students to work on the AI agent.
Q & A followed.
Olga introduced the next session in October - Bendigo Kangan Institute on Cogniti AI tutors and Manakau Institue of Technology and Unitec on their bespoke platform for end to end AI agent governance and oversight. Also call for presentations on this year's Cogniti Symposium.